We take a person-centred approach to support individuals and we use person-centred planning to enable them to work towards the goals they wish to achieve. This means that we tailor what we do and how we do it to suit each person’s specific, and often, complex needs.
They’re individual in their requirements, so the solutions and plans we put in place – with their full input – to help them achieve their goals must be individual too.
We’re always working to improve the person-centred planning process so that it’s easier, quicker and more effective for everyone. Our senior management team, service managers, support workers and supported individuals regularly work together to share ideas on things we can change for the better.
What’s in a person-centred plan?
We use person-centred planning to set out how Integrative Care will support each person to live the life they want. A person-centred plan tells the story of how the individual wants to live their life now, and in the future. We use many different communication tools, so even if an individual finds verbal or written communication difficult, they can still be at the heart of the process of developing their plan.
We spend time listening to, and understanding, an individual. We learn about what’s important to them, what their needs and wants are, and how they would like to live their life. Then we work closely with them and their family, as well as other support professionals to create a person centred plan. This sets out what their goals are and how we will work together to help them achieve them.
A person centred plan is a living document – regularly updated as needs or goals change. It’s also regularly referred to by everyone involved so that we can ensure we’re working together to provide consistent, appropriate support.
A person centred plan sets out:
- What’s important to the individual?
- What they want to achieve?
- Where they want to live?
- What they want to learn?
- What support they need and how they want to use it?
- How they can live a healthy life?
- What their hobbies are?
Domiciliary Care Service
Our services are designed to support your individual requirements. Whatever your home care needs are, Integrative Care Services is here to help.
Home care packages built around you support you to maintain your chosen lifestyle, from a visit a day to 24 hour or live-in care. We believe that each customer is unique, with their own individual preferences and needs. So, we keep you in control and provide you with the domiciliary care and support you want, where and when you want it. It’s your life and your home care, so it must be your way.
Our care services are fully regulated by the relevant country regulator including Care Quality Commission (CQC) for England,
Home care provides the extra support you need to keep you where you want to be – at home. Domiciliary care services can provide a helping hand with household chores, personal care, or a companionship visit. All of our home care services are tailored around your needs and it is a great way to stay at home instead of going to a residential care home.
Our domiciliary care services are not just here to support you at home, but to support you to continue living your life, the way you want to. We are able to take you to doctor’s appointments, to the shops, to meet up with your friends and family, to support you to live an independent life.
Our home care services allow you, and your family, the peace of mind needed to keep you in your home.
Our home help services for older people include help taking out the bins, dusting, hoovering, decluttering, feeding the cat and even washing and ironing. It covers all aspects of housekeeping to help you to live well in your home environment so that it remains clean, tidy and safe.
Because our Support staff are matched to you, they will take time to get to know how you like to keep your house and make it a happy place for you to live.
This will free up valuable time and energy, so you can focus on doing the things you want to do and enjoy.
What is Companionship care?
Many people we support simply want company and conversation, whether they live alone and cannot see their family and friends as often as they would like, or if they are recently bereaved and are finding it hard to adjust. Loneliness can have serious effects on a person’s health and Integrative Care aims to prevent loneliness through companionship care.
The company of our Staff
From giving you a hand with the weekly shop, accompanying you to your doctor’s appointment or to your favourite social group or event, companionship is simply being there for you or your loved one. If you need someone to make sure you’re eating healthily or just fancy popping out for lunch? No problem, our Staff are there for you.
Live well with Integrative
We believe that age isn’t a barrier to adventure. We’ve also had a huge amount of success in helping older people start something new. Many of our clients have taken up new hobbies such as learning to dance, play instruments, knit and cook specialist dishes. If there’s something new you’d like to start, or an old passion you’d like to revisit, we can match you to the right person to help you achieve this.
Whatever it is that you enjoy doing, we’ll find the right Staff to support you and become your chosen companion.
To us, it’s personal. Whether it is helping you with personal hygiene, or keeping well and keeping active, all are important to your wellbeing, and we have every element of living a fulfilled life covered.
The benefits of Personal Care
Having support with personal care, whether it’s help with dressing, bathing, or assistance with meals and medication, can make a big difference to your quality of life. We understand that personal care can be sensitive to each individual. That’s why our professional staff are discreet and take time to build a close rapport with our clients to make sure it is a more individual and personal experience.
Different people have different needs and we adapt our personal care services to suit your specific requirements. Our Staff are trained to provide care with dignity and respect.
Our care and support also takes into account other things such as health conditions or the frailties associated with ageing and we can offer care at home services tailored for those living with life changing or long-term illnesses such as dementia, Parkinson’s and other conditions.
As with everything else we offer, our personal care services are tailored to you and your wishes.
Dementia Care Services
With or without a diagnosis, people often need support and assistance to help them retain as much independence and live as fulfilled lives as possible. An early recognition and acknowledgement of support can help families establish care as part of the daily routine, helping those with memory loss to remain independent. We have developed a unique training programme for our Support Staff which is accredited by Access Skills and specialised for the home environment. Developed by leading experts in ageing and dementia from around the world, it helps our Support Staff to provide the best quality care possible using different strategies to support the person living with dementia.
Caring for people with dementia at home
Our relationship-centred approach enables our Support Staff to provide personalised care that:
- Helps your loved one remain safe at home
- Builds confidence and encourages engagement
- Can provide nutritious meals and mealtime activities to encourage healthy eating
- Creates opportunities for social interaction
- Provides stimulating activities
- Builds self-esteem and enhances physical strength
- Supports the family to help you take a break from some caring responsibilities.
- Relief/ taking a break, for beloved ones to go on holiday, etc
- Personal care
- Dementia care and live in care.
- Bathing, showering, washing
- Taking medication
- Helps to understand different behaviors and needs
- Attending to appointments
- Preparing meals and housework
- Shopping
- Companionship
Care offered
- Alcohol Dependence (Past or present)
- Call-in Service
- Cancer Care
- Cleaning Service
- Companionship
- Dementia
- Domestic Services / Home Help
- Drug Dependence (past or present)
- Elderly Care
- Food Preparation & Serving
- High Dependency Care, two carers attending
- Hospital Discharge
- Laundry Service
- Learning Disability
- Medication Assistance
- Mental Health Condition
- Palliative Care
- Personal Hygiene Care
- Physical Disability
- Respite cover
- Sensory Impairment
- Shopping Service / Errands
- Sit in Service
- Transportation Service
